Remote Support

Please give us a call on 1300 722 621 to request a technician for a remote support session. In order to start the Remote Support Session, please see instructions below.

Windows Computers

Click HERE to download the remote support software.

Please run this software. The software will display a unique ID number and a randomly generated password. Please provide these to your Southmicro Technician.

If you require more detailed instructions please click here.

Mac Computers

Click HERE to download the remote support software.

Please run this software. The software will display a unique ID number and a randomly generated password. Please provide these to your Southmicro Technician.

If you require more detailed instructions please click here.