Remote Assistance

Let's imagine that you have a computer problem. Your internet works fine as the problem is unrelated to the internet connection itself. You would like to get urgent help and don't want to wait for the technician to travel to your location. Well, a Southmicro technician can provide support remotely over the internet. With a quick, painless and highly secure setup procedure a Southmicro technician with your consent can be viewing your screen and moving your keyboard and mouse as if he/she was sitting there. The technician will resolve your computer issues in the absolute minimum of time and when everything is sorted out the Remote Connection will be closed. Note that the connection can't be reopened without your involvement. Rest assured that your computer remains protected at all times before, during and after the remote support session.

In a business environment getting lightning fast support is greatly valued. Accordingly, remote support is often the best option, particularly if the technician is physically not in close proximity to the business requiring assistance. The technician can in fact open parallel remote support sessions on multiple computers if the issue affects more than one machine at the office. So if you are running a business and want the best and fastest support, please consider giving us a call or book assistance on our website.

For all your computer repair needs including Remote Support, Southmicro technicians can help you. We provide support all around Sydney, 7 days a week. We pride ourself on expert, professional same day response for all our valued clients. You can give us a call on 1300 722 621 or book on our website.